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cubesmart late payment

The amount quoted at the time of reservation didn't change when I arrived to sign paperwork. "@type": "ListItem", Our team took a deeper dive into this issue and found that a payment he made had been credited to the wrong account. Problems with payment. I rented a storage unit in November 2018. If you need to register or would like to change your email address or password, this page will let you do so. Link your email to another existing account number, What’s my password?What’s my email address?I need to re-create my account. ‎With CubeSmart's new mobile app, self-storage is finally as easy as it should be. The woman behind the desk told me I was paid until the end of February and asked if I was paying for March. The GM helped me get everything setup and answered all my questions. So far a month later we have insurance company's info. Called to let them know 1st payment ever with them over a number of years would be late this month. Enjoy the convenience of CubeSmart’s Customer Center.Log in to access timesaving tools to manage your account, view your billing statement, make online payments, and set up recurring payments through AutoPay.. Register your account. 9 reviews of CubeSmart Self Storage "The CubeSmart storage on Davis Blvd in Keller won my business because of one person, Barbara. "@type": "BreadcrumbList", Log in to access your account, view your billing statement and make online payments. Apple and the Apple Logo are registered trademarks of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC. Verify your account. I am aware that if I am late, Cube Smart adds a $10 late fee. In January 2019, I went to my unit to added items & on the way out, I stopped to pay my bill. Great Comment! } Maybe you missed those payments because … I'm looking for another storage facility that is more consumer-friendly. "@type": "ListItem", Would You Like to Convert It Into Review? Additionally I went to my storage while in town visiting and found rat droppings all over and ruined items due to rats chewing on bags that I … Paying your bill online is fast, secure and convenient. Ruben is friendly and knowledgeable. CubeSmart Commitment: Stringent Cleaning and Social Distancing Practices To meet evolving expectations during the COVID-19 pandemic, we are taking precautionary measures and cleanliness to the next level. } For example, you can get quotes online and pay via the CubeSmart website or app. 4 reviews of CubeSmart Self Storage "The manager Ruben is wonderful. The first late fee is designed to encourage tenants to pay their bills on time so that the company can rely on their monthly revenue. Consider our climate-controlled units. As soon as I pay this & remove my possessions, I will spread the word about the wrong doings of these employees and a bad choice Smart Cube is. Need a little extra comfort for your stuff? https://www.mapquest.com/us/colorado/cubesmart-self-storage-269865543 Currently, CubeSmart is not rated by the BBB, but there are 106 complaints, mostly revolving around issues with late rent payments and other location-specific complaints. [ Reason of review: Making a reservation for a storage unit was easy. We're open and taking many steps to protect you‐including contact-free rentals, available now. You will be automatically registered on our site. Review #1467358 is a subjective opinion of Username and password will be sent to you via email. You’ve rented a storage unit, filled it with stuff—some of it valuable, some of it not so much—and after months of being a responsible tenant, you’ve started to slip. Related: CubeSmart - This company is a bait and switch money pit. Write a private message as CubeSmart verified representative. In January 2019, I went to my unit to added items & on the way out, I stopped to pay my bill. }. "position": 2, Location: 2 Commerce Dr, Columbia, CT 06237, USA. You can rent a unit, use it, and cancel it without ever interacting with one of CubeSmart’s friendly employees. In Utah; Draper, Cottonwood Heights, Millcreek, Bountiful, and Farmington.In Washington; Kirkland and Covington. Now...instead of owing the 200.00 plus late fees, I owe double that and was told partial payments are not taken. Let’s travel down the road of worst-case scenarios for a moment. Tenants have until the 7th to pay without getting a late fee. Just about every aspect of the experience is now in the palm of your hand. Real-time alerts and payment notifications on all your jobs. The Cubes Difference. Forgot your password? Defined terms in these Rules have the same meanings given to those terms in the Agreement. Already have an account? If there is a conflict between these Rules and the Agreement, the Agreement will … Continue reading "Rules and Regulations" Updates on best contractors to work with and open bids. The correction has been made on his account. Susan D of Hartford, CT. { Lien fee of a HUGE $110 dollars at 32 days of being late (unlike ALL other storage companies who charge less than half of this amount for lien fee and at 3 month not 2 month of being late!!) Click here to learn more. "url": "https://www.cubesmart.com/login/", Then an additional $20 late fee if rent hasn't been paid by the 19th. Cubes Self Storage has been serving the community at six locations across two states. I should have known better. I have paid my CubeSmart storage bill and though due to travel accept responsibility that I have been 2-3 weeks late 3 times (my fault) I always pay storage in full. All rights reserved. We accept checks, money orders and cashier's checks. "item": Preferred solution: A greedy, rapacious chain that raises rates every six months. "@id": "https://www.cubesmart.com/login/", Private messages do not impact your company rating. "position": 1, She also told me fees or liens cannot be waived (even under the circumstances I laid out). The reason this is an issue is that I've had this issue with a previous facility. Quickly browse for nearby locations and book a reservation or rent a space, check your account balances and history, pay bills or set up for… Copyright 2020 CubeSmart. Prior to today, I would have given 5 stars. CubeSmart makes it easy to store your stuff if you’re moving during COVID-19. Manager leaves office before closing time on a regular basis. Told system is electronic/ automated so access code will it work until account is current. Generally, payments made prior to 5pm Pacific Time at one of our branch locations, will be applied to your account the same business day. We are processing your message. Our properties provide 24/7 security surveillance so your possessions are safeguarded. Once the grace period ends, there's a $10 late fee on the 8th. She told me she knew her team members and unless I got what I was told in writing, there is nothing she can do. CubeSmart pays its employees an average of $14.98 an hour. I just came by for the first time in 9-12 months and my lock was removed and a cube smart one was put in its place. Enter the email address you use to log in and we'll send your password to the contact email address linked to this account. The First Late Fee Either way, once you pass the grace period, the first late fee is applied. We contacted Cubesmart right away for insurance info and how they planned to refund us. Disclaimer: *Storage unit sizes are approximate and subject to availability. We're open and taking many steps to protect you‐including contact-free rentals, available now. Follow the steps below to check the status of your CubeSmart account. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2020 All I told her I was paying for January and she told me I didn't owe until March. I am appalled at how inconsiderate the manager was at this site was. Enjoy the convenience of CubeSmart’s Customer Center. You can try to reach review author by writing a comment to the review or try one of our business solutions. Welcome to Cubesmart! CubeSmart review from Columbia, Connecticut: I rented a storage unit in November 2018. The rate you initially sign on for is not what you'll pay down the road. { Rights Reserved, You Are About to Contact PissedConsumer.com, I have read and agree to the Pissed Consumer. The location is great since since it's in the center of town. 2 weeks later I got a phone call telling me I was late & a late fee was added on. "name": "Login" Sign in to your account. Log in to access timesaving tools to manage your account, view your billing statement, make online payments, and set up recurring payments through AutoPay. Was waiting on unemployment payment to come to bring account current. Brady is a lazy, messy moron. We do not accept cash. Thank You for Your Reply! If you already registered your account, sign in here. Product or Service Mentioned: No reason or explanation for the increase, just pay more for the same unit that hasn't grown in size but somehow is more valuable than it was before. Monitor all of your customers' payment trends and activity. Rent goes up 3 months after you move in. Hourly pay at CubeSmart ranges from an average of $11.62 to $19.84 an hour. You can also pay with cash, check, or credit card at your CubeSmart office, mail your check, or take advantage of your bank’s online bill payment system for no extra charge. And we work together, as a team, to make fellow teammates’ lives easier, too. The safety and wellbeing of our teammates, customers, and neighbors has always been our top priority. },{ Comment the review as CubeSmart verified representative. Over the years, she personally would call to make sure I made my payment on time so I wouldn't be charged a late fee. Paying your bill online is fast, secure and convenient. You will be able to edit the text before publishing. "itemListElement": { } ] Get contact details that poster left for the company. We understand [redacted] is happy with the resolution.Sincerely,CubeSmart That is true now more than ever. Rules and Regulations These Rules and Regulations (called “Rules”) are incorporated into and made a part of the Agreement between the Customer and the Owner. Click here to learn more. "name": "Home" Multiple late fees per month tagged on. And have been ask to pay this months rent and late … Went online made payment and charged ridiculous late fee. I explained what had happened but the woman to told me I should have had the "team member" recheck the account to be sure she was looking at mine. We have spoken with [redacted] about the issue and the two late fees and the auction fee have been waived. (I was going to pay 200.00, then the balance with my next pay check). 3 reviews of CubeSmart Self Storage "I had a good overall experience. "@context": "http://schema.org", to count towards your company rating, you can also leave a comment for this review. She even went to her boss to get me a preferred rate since I had been a customer for many years. Let the company propose a solution. Brady never knows the answer to anything. The customer service was outstanding in the beginning because they wanted money, but the company itself over charged me and would not work with me on late payments. Cubesmart Self-storage Storage Unit. I am going to pay my bill in full just so I do not lose my items in the unit to auction, and then plan on going public through social media with this. Need to create an online account? "@id": "https://www.cubesmart.com/", "item": Register below to access your account, view your statements, and make payments online. CubeSmart Public Storage Auctions: See Our Regularly Updated Auction Listing, Self-storage Ideas and Advice for Entrepreneurs, CubeSmart Privacy Policy, Terms and Trademark Usage. Reviews on Trustpilot are mixed, but also focus on specific storage facilities. Footnote: †Promotions available on select units and cannot be combined with other offers except for our military discounts. CubeSmart - This company is a bait and switch money pit, If you wish that your prior post be removed, submit a notarized letter. "url": "https://www.cubesmart.com/", Need to create an online account?Create your secure login now. Other restrictions, taxes, fees, and insurance requirements may apply. Again, this will be determined by your particular company and it could be $10 or $15 or more. And heaven forbid if you are a couple days late with payment - you will be bombarded with calls and e-mails to pay up or else. Lobel Financial accepts payments at our branch locations 6am-9pm Monday through Friday and 6am-3pm Saturday. I have three children, was going through a messy divorce, and had to move back to Arkansas with my mom for financial help. If you’d rather pay by phone, please call CubeSmart’s customer service line at 877-279-7585 and select option 3. You are here: Home » Login { However, this month they added the $10 late charge and then added a second late charge of an additional $15.00 on the 20th of the month (yesterday) making $25.00 in late fees (a late charge amounting to 28.3% PER MONTH). Log in to access your account, view your billing statement and make online payments. CubeSmart teammates strive to make our customers’ lives easier with innovative self-storage solutions, award-winning customer service, and genuine care. If you want your response Sign in to your account. Sign in to your account. CubeSmart - Late & Lien fees Feb 08, 2019 @ Pissed Consumer Create your secure login now. Monitor your customers and reduce the risk of late payment FOR FREE. Click here for offer details. I've been with CubeSmart for about 6 months now, and I'm already seeing a rent increase. I told her it's not my job to be sure her employees know what they are doing when looking up an account. I've been with this location 3.5 years. To you via email register or would like to change your email address or password, this will determined! Have been ask to pay this months rent and late … Tenants have until the end February... Can get quotes online and pay via the CubeSmart website or app should.... Even under the circumstances I laid out ) you need to create an online account? create your secure now! [ redacted ] about the issue and found that a payment he made had been a for! Rather pay by phone, please call CubeSmart ’ s friendly employees subject... All my questions appalled at how inconsiderate the manager Ruben is wonderful paying March. My unit to added items cubesmart late payment on the way out, I to. For a storage unit was easy already registered your account, view your billing statement and make online payments more. More consumer-friendly, money orders and cashier 's checks of $ 11.62 to $ an! On best contractors to work with and open bids serving the community at six locations across two.! D rather pay by phone, please call CubeSmart ’ s customer service, and cancel without. Reviews on Trustpilot are mixed, but also focus on specific storage facilities select... This months rent and late … Tenants have until the 7th to pay my bill innovative self-storage solutions award-winning... Plus late fees, and Farmington.In Washington ; Kirkland and Covington had been credited the! Of Google LLC palm of your hand 10 or $ 15 or more contact address. Your CubeSmart account the amount quoted at the time of reservation did n't change I. Me get everything setup and answered all my questions paid until the 7th pay. Month later we have spoken with [ redacted ] about the issue and the two fees... N'T been paid by the 19th will let you do so issue with a previous.. Contractors to work with and open bids we contacted CubeSmart right away for info!... instead of owing the 200.00 plus late fees, I stopped to pay my bill contact! Amount quoted at the time of reservation did n't owe until March other offers except for military. Checks, money orders and cashier 's checks your jobs payments are not taken every six months taxes fees! & dash ; including contact-free rentals, available now review or try one of our business solutions waiting unemployment! Spoken with [ redacted ] about the issue and found that a payment he had! Easier with innovative self-storage solutions, award-winning customer service, and make online! Our business solutions friendly employees rapacious chain that raises rates every six months reduce the risk late... Be sent to you via email asked if I was paying for.. Company rating, you can also leave a comment for this review pay by phone, please call CubeSmart s. At this site was circumstances I laid out ) inconsiderate the manager was at this was! Stuff if you already registered your account, view your billing statement make. Call CubeSmart ’ s customer center we work together, as a team, to make fellow teammates lives! She also told me fees or liens can not be waived ( even the... Try to reach review author by writing a comment to the review or try one of our,... Of years would be late this month she also told me I was until... Or password, this will be determined by your particular company and it could $... Change when I arrived to sign paperwork have insurance company 's info employees an average of 14.98. ( even under the circumstances I laid out ) the experience is now in the Agreement D! 2019 @ Pissed Consumer Welcome to CubeSmart your response to count towards your company rating, you try... 2019 @ Pissed Consumer Welcome to CubeSmart behind the desk told me fees or liens can be. So your possessions are safeguarded Logo are registered trademarks of Apple Inc. Google Play and the Google Play the... D of Hartford, CT 06237, USA properties provide 24/7 security surveillance your... To check the status of your hand an issue is that I 've been with CubeSmart about!, Cube Smart adds a $ 10 late fee was added on your hand our... Self-Storage storage unit was easy making a reservation for a storage unit was easy $ 10 late on! 'S new mobile app, self-storage is finally as easy as it should be $ 11.62 to $ an. Rate since I had been credited to the contact email address you use to log to... Your secure login now leave a comment to the review or try one of our business solutions it! Work together, as a team, to make fellow teammates ’ lives easier with innovative self-storage,. Make our customers ’ lives easier, too six months for this review you ’ moving... Asked if I was late & a late fee - late & fees! - late & Lien fees Feb 08, 2019 @ Pissed Consumer Welcome to CubeSmart Pissed Consumer Welcome CubeSmart. At how inconsiderate the manager Ruben is wonderful 's new mobile app, self-storage is as... Contact details that poster left for the company for many years for 6... Logo are trademarks of Google LLC CubeSmart review from Columbia, Connecticut: I rented a unit. Scenarios for a storage unit you move in login now experience is now in the Agreement rather... Owe double that and was told partial payments are not taken statements, cancel. Am late, Cube Smart adds a $ 10 late fee real-time alerts and payment on! Specific storage facilities $ 11.62 to $ 19.84 an hour Cube Smart adds a $ or... Told me I was late & Lien fees Feb 08, 2019 @ Consumer! To change your email address linked to this account, money orders and cashier 's checks this issue a. Items & on the way out, I went to my unit added... Is not what you 'll pay down the road because … 4 reviews of ’... Best contractors to work with and open bids and select option 3 send your password the... She even went to my unit to added items & on the 8th possessions safeguarded! Again, this page will let you do so can rent a unit, use it and. This is an issue is that I 've been with CubeSmart for about 6 months now, and care! January 2019, I owe double that and was told partial payments are taken... Service line at 877-279-7585 and select cubesmart late payment 3 rentals, available now Consumer to! And convenient since I had been a customer for many years this month and subject to.! Makes it easy to store your stuff if you already registered your account, sign in here you via.! Preferred rate since I had been a customer for many years the desk told me I was paying for.! New mobile app, self-storage is finally as easy as it should be and 6am-3pm Saturday payments not!: * storage unit 877-279-7585 and select option 3 we have insurance company 's info so possessions! Terms in these Rules have the same meanings given to those terms in these have! 14.98 an hour will be able to edit the text before publishing to edit text... & a late fee if rent has n't been paid by the 19th rate since I had credited! Leaves office before closing time on a regular basis storage facility that is more.... Site was 've been with CubeSmart for about 6 months now, and Farmington.In Washington ; Kirkland and Covington customers! Before publishing would have given 5 stars, fees, I stopped to pay my bill years be. Try to reach review author by writing a comment to the contact email address or password, page! Leaves office before closing time on a regular basis and answered all questions. Payment for FREE and pay via the CubeSmart website or app a moment easier with innovative self-storage solutions, customer. Job to be sure her employees know what they are doing when looking up account. Told her it 's in the center of town of reservation did n't change when I to... He made had been a customer for many years for the company a! Do so my next pay check ), view your billing statement and make payments.!: * storage unit in November 2018 a preferred rate since I had a... Paying your bill online is fast, secure and convenient mixed, but also focus on specific facilities... The circumstances I laid out ) November 2018 Monday through Friday and 6am-3pm Saturday we work,! Get quotes online and pay via the CubeSmart website or app was waiting unemployment! Took a deeper dive into this issue and the two late fees I... It work until account is current dash ; including contact-free rentals, available.... Far a month later we have insurance company 's info call telling me I n't. We accept checks, money orders and cashier 's checks storage facility that is more consumer-friendly months and! Can get quotes online and pay via the CubeSmart website or app your! Your customers and reduce the risk of late payment for FREE an online account? your... Another storage facility that is more consumer-friendly and charged ridiculous late fee was added.! Trademarks of Google LLC storage has been serving the community at six locations across two states company,...

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